GDPR Policy

INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA MUNAI 

Updated on 06.12.2021

OPERATOR MUNAI SRL, is the operator of personal data within the meaning of EU Regulation) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repeal of Directive 95/46 / EC.”MUNAI” is the brand under which the company operates, as you will find belowIdentification data for MUNAI S.R.L:

Company: MUNAI S.R.L.Headquarters: ROMANIA

E-mail: contact@munai.eu

Web: www.munai.eu

WE CARE ABOUT YOUR DATA AND WE COMPLY WITH GDPR

What does GDPR mean? Initials General Data Protection Regulation (679/2016).Your personal data is kept in accordance with the legal provisions and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard tothe processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC – referred to in this document GDPR.”MUNAI” has implemented and complies with GDPR, processing in a confidential, organized, secure and responsible manner the personal data collected on the site.”MUNAI” understands the importance of data processing in an adequate way, so that only the authorized persons have access to the personal data of the data subjects, according to the policies and workflows regulated internally.In order to ensure an appropriate level of security, we have implemented appropriate technical and organizational measures, having the capacity to ensure the confidentiality, integrity of personal data and to restore the availability of personal data in a timely manner in the event of an incident. physical or technical nature in connection with the data processed on the site.In order to protect personal data, all data storage devices are properly secured, some operations use data encryption, having implemented a process for testing, evaluation and periodic assessment of the effectiveness of technical and organizational measures to ensure the security of processing.Any request regarding the processing of personal data can be sent to the e-mail address: contact@munai.eu. We will definitely answer.

WHAT TERMS YOU WILL CONTINUE NEXT

Personal data – means any information about an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity;Processing – means any operation or set of operations performed on personal data or on personal data sets, whether or not they are by automatic means, such as collecting, recording, organizing, structuring, storing, adapting or modification, extraction, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, deletion or destruction.Operator – means the natural or legal person, public authority, agency or other body which, alone or together with others, establishes the purposes and means of processing personal data; where the purposes and means of processing are established by Union or national law, the controller or the specific criteria for its designation may be laid down in Union or national law;Data subject – is the person whose personal data are processed;Recipient – means the natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not it is a third party. However, public authorities to which personal data may be communicated in the course of a particular investigation in accordance with Union or national law shall not be considered as recipients; the processing of such data by the respective public authorities shall comply with the applicable rules on data protection, in accordance with the purposes of the processing. 

KNOW YOUR RIGHTS. WE RESPECT YOURIGHT TO INFORMATION – you have the right to be informed about the processing and protection of personal data;

RIGHT OF ACCESS TO DATA – you have the right to obtain from the data controller confirmation that personal data are or are not processed by him;

THE RIGHT TO CORRECTION – you have the right to obtain the rectification of inaccurate data, as well as the completion of incomplete data;

RIGHT TO DELETE DATA (“RIGHT TO BE FORGOTTEN”) – you have the right to obtain, to the extent that the legal conditions are met, the deletion of personal data;

THE RIGHT TO RESTRICT THE PROCESSING – you have the right to obtain, insofar as the legal conditions are met, the marking of stored personal data, in order to limit their further processing;THE RIGHT TO PORTABILITY OF DATA – you have the right to receive personal data in a structured manner, commonly used and in an easy to read format, as well as the right to have this data transmitted by another data controller, insofar as the legal conditions are met;

THE RIGHT TO ADDRESS THE JUSTICE OR THE NATIONAL AUTHORITY FOR THE SUPERVISION OF PERSONAL DATA PROCESSING – you have the right to file a complaint to the National Supervisory Authority for the Processing of Personal Data, applicable in the field of protection of personal data, which have been violated.

RIGHT TO OPPOSITION – you have the right to oppose at any time, for good and legitimate reasons related to the particular situation, that personal data be processed, insofar as the legal conditions are met;THE RIGHT NOT TO BE SUBJECT TO AN INDIVIDUAL DECISION – You have the right to request and obtain the withdrawal, cancellation or re-evaluation of any decision based solely on processing by automatic means (including profiling) that produces legal effects or similarly affects, to a significant extent, the persons concerned.

 

WHAT PERSONAL DATA DO WE PROCESS YOU?ONLY THE NECESSARY ONES. NO MORE

The use of the contact form or the registration on the site represents the request for the services provided by MUNAI and has a contractual value, the parties being the provider and the beneficiary of the service, meaning you.By registering on the site, we process the following personal data: name, surname, telephone, e-mail address, cookies, details about your profile, photo, preferences and other such details, as well as any other personal data that we you funnel them.It is necessary to know that without processing this data, we cannot provide you with our services and you cannot enjoy a unique experience on our platform.When you create an account on our site, we process the e-mail address, nickname as appropriate, and password, as well as all the data described above, necessary to create the account on the platform (they are saved until the account is deleted from the site)”MUNAI” does not retain card details or other similar bank details.Cookies are processed when accessing the site. For details, you can consult the Cookies Policy. “MUNAI” respects the rights of the data subjects regarding the acceptance of Cookies, by requesting their consent and respecting the right of opposition, where we use specific Cookies. In some cases, your IP is also processed. As stated in the Google policy, the IP address is processed for a short period of time and is geocoded (transformed) into areas to which the user has access.If we use third party technologies, we do not have access to your IP address. The association of aggregated data cannot be done from within third party platforms, with the data collected directly through its own server.

FOR WHAT PURPOSE DO WE PROCESS THIS DATA?

All data are processed for the purposes initially stated and for which you were informed. We do not subsequently process personal data for purposes incompatible with the original purpose.They are processed for contractual and contact purposes, in order to analyze the psychological profile in order to provide the services offered: name, surname, e-mail address and telephone number, preferences, abilities, character traits, nationality, and any other information necessary to create a psychological profile to meet the demand for services.The following are processed in order to make the payment: name, surname, bank details, chosen payment method, data collected through the registration form and / or the contact form.In order to provide assistance if necessary, we process the phone number, name and surname, voice.Cookies are processed in order to ensure our services and to maintain the functionality of the site, as they are described in detail in the Cookies Policy.We process for direct marketing purposes, your name, surname, telephone number and e-mail address, in accordance with the existence of your consent expressed in accordance with the law.All your data are saved on the site, when you have an account on the site, in order to facilitate the sales process, respectively the ease of access to your data in order to request a service and / or access the platform.“MUNAI” does not process any category of personal data for other purposes incompatible with the purposes originally established and does not process personal data for a longer period of time than that established for the processing of that category of personal data.WHAT ARE WE PROCESSING FOR YOUR PERSONAL DATA?The grounds for processing are: the contract for the category of data necessary to contract with “MUNAI” (services provided), the legitimate interest in processing cookies and other categories of data in certain situations, the legal obligation for invoicing, in the case of controls performed by authorities, declaration, documentation and the settlement of security incidents, warnings and / or authorizations, making available to authorized third parties as a result of situations in which the operator may be directly or collaterally involved or initiated by him, as a result of notifications, litigation, complaints, requests from data subjects or third parties. For commercial communications, the basis for processing is consent.HOW WE PROCESS YOUR DATA. Your data is processed by collecting, recording, organizing, storing / archiving and structuring, consulting, using, extracting, modifying / rectifying, blocking / restricting deletion or destruction at the request of the data subject where there is a legal obligation for the operator or after the period for which have been processed, where appropriate.The processing by disclosure and dissemination is done only insofar as the company is in situations such as controls of the authorities, declaration, documentation and settlement of security incidents, approvals and / or authorizations, making available to authorized third parties as a result of the situations in which the operator may be directly or collaterally involved or initiated by him, as a result of notifications, litigations, complaints, requests addressed by the persons concerned or third parties, in which case they will be made available only to the persons authorized for this purpose and in agreement with the provisions of GDPR, aiming in this case the legal obligation and / or the protection of the legitimate interest of “MUNAI”.The processing of the voice, for the purpose of communication having as basis of the processing the contractual relationship between the parties and the communication is processed only during the conversation, by listening. We do not collect or otherwise process the voice of the data subjects.The e-mail address and / or the telephone number are processed for the purpose of communicating with you and transmitting news, promotions, offers, through campaigns and newsletters, through informative sms, having as legal basis your consent. This data may be processed by collecting, recording, organizing, structuring, storing, archiving, adapting, modifying, extracting, consulting, using, disclosing by transmission (including to third parties), disseminating or otherwise making available, joining / aligning or combining, blocking / restricting, deleting or destroying.

PROCESSING TIME

The personal data that you provide to us by telephone for the purpose of communicating suggestions and / or complaints / opinions and the like or through the contact form, are processed for a period of 3 years, unless this data will be necessary. in the legitimate interest or as a legal obligation.The personal data processed in order to provide the services are kept for the entire period of keeping the invoices, respectively 10 years and in the platform are stored until the date of account creation, the data collected on the site that did not materialize in providing a service will be kept a period of 1 year, on the one hand in the legitimate interest and on the other hand as a legal obligation (for the data collected in order to issue the fiscal good and / or the fiscal invoice). For the data category, having as legitimate basis the legitimate interest, the retention period may be extended by the decision of the operator insofar as there is still a legitimate interest. Legitimate interest could exist, for example, if you remain our customer throughout this period and your data is used to facilitate the service delivery process.Cookies are processed according to the retention terms described in the Cookies Policy.The personal data having as legal basis of the processing the legal obligation, will be processed with a period equal to the period in which the legal obligation of processing subsists.The personal data having as legitimate basis the processing of the legitimate interest, are processed for a period equal to the duration of the existence of the legitimate interest.The personal data having as legal basis the processing of the consent, are processed until the date of withdrawal of the consent.

DO WE SHARE DATA WITH ANYONE?We do not share data with third parties in principle, but there are situations in which it is necessary to do so in order to ensure the continuous activity of “MUNAI”.The personal data are processed by the IT and marketing and PR, legal, accounting departments, these being outsourced departments in conditions of security and confidentiality, with the provision of adequate guarantees.In the case of Newsletter communication, the third recipient is the Newsletter provider.Where applicable, the authorized proxies of the operator are the IT and marketing-PR, accounting, legal departments. Third-party recipients may be different site traffic analysis service providers, marketing and advertising service providers on different sites or through applications.In the relationship with the operator, the social networks may appear as third-party recipients, through the possibility of integrating the redirection buttons to them. From the moment of accessing, these third parties become data operators, they process data in personal name.At the same time, the company’s proxies are psychologists and consultants who provide the services necessary to create a psychological profile and ensure the consultancy specific to the activity of MUNAI.Associated operator in relation to “MUNAI”, is the payment processor, which provides the card payment service.Personal data is not shared with any third party other than the declared ones.THE SITE IS NOT ADDRESSED TO MINORS. But…”MUNAI” does not process personal data of minors on the site; the site is not addressed to persons under 18 years of age. To the extent that you are aware that your child’s data has been provided on the site, you can contact us and we will resolve your request in accordance with the law.

WE ENSURE THE SECURITY OF SITE PROCESSING”MUNAI” ensures on the site an adequate level of security for the processing of personal data, in accordance with Law no. 190/2018 on measures for the implementation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing of Directive 95/46 / EC.”MUNAI” has developed security plans to prevent the loss, disclosure, modification, copying, accidental or unlawful destruction of data or their loss, as well as to limit unauthorized access to personal data collected on the site.”MUNAI” has implemented on the site an adequate security system by setting the security level of the account access password to a high one.

COULD A DATA SECURITY INFRINGEMENT?The Operator, the Associated Operators and the Empowered Operators in relation to the operator are responsible for announcing, evaluating and documenting any security incidents and for ensuring measures to prevent any breaches likely to lead to a security incident as provided in art. 4 pargf. 12 of Regulation no. 679/2016 (EU).WOULD YOU LIKE ADDITIONAL INFORMATION ABOUT DATA PROCESSING?Any requests in connection with the processing of personal data addressed to “MUNAI” will be made to the dedicated e-mail address contact@munai.eu. We answer you in accordance with the law. Your data is safe with us!

 

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